Page 1 of 1
Posted: Sat Feb 09, 2008 7:56 pm
by matt h
Computer goes down on Christmas eve, and cant get my emails or contact the family around the globe. Ntl cant sort it as there is a ' signal strength problem' I check all the cables myself and find there is no conductivity problems, so i then try the wireless router... no problems there either. Got a mate round to sort it out , and found that the modem was faulty... got new modem and then cant access my emails cos ntl have changed my user name ... trying to get it sorted as i'll have to change all my headed paper etc otherwise! Will catch up with the threads over the next week or so...glad to see everyone is busy, and that I'm not the only one experiencing the price squeeze 
Posted: Sun Feb 10, 2008 1:37 am
by lutonlagerlout
i thought ntl were now virgin media matt
i use zen internet
pricey, but no1 for customer service 
LLL
Posted: Sun Feb 10, 2008 10:30 am
by Edgecraft
Hi Matt
ISP supplied E-mail addresses can be a nightmare when something goes wrong, I know it costs money but I found it well worth it to purchase a domain name (wether it be your name, company or what ever) and pay for a POP3 mail box account attached to that domain.
What this allows you to do is forward, redirect, filter and block mail etc... So if your internet goes down you can use a friends or family members PC to alter where your mail can be retrieved, also many now offer a hot mail type service where you can view the mail direct on their mail server.
If you've got a laptop or a wireless dongle you can even roam to find an unsecure wireless network then pickup your mail and surf using someone elses broadband !
Darren
Posted: Sun Feb 10, 2008 11:35 am
by matt h
cheers m8 this pop3 mailbox seems to be a way forward, as i already have several domain names, but what i really want is to retrieve lost mail sent to my old account. I am waiting for ntl to advise... after all it is their problem:(
Posted: Sun Feb 10, 2008 11:38 am
by matt h
LLL Virgin have taken over ntl, but they haven't changed over the accounts yet... they are in the process of doin so, and just by hagglin managed to get my bill down by £20.00 as a loyalty bonus
