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Posted: Sat May 31, 2014 6:31 pm
by mickg
Heads up to everyone
we are all subject to new rules regarding selling any type of service to a customer either at their property or from your own business premises if the total value is more than £42
form the 14th June 2014 you must by law give a 14 day period to cancel the contract and you have to supply a cancellation form which must be completed and returned either via email or post if the customer wishes to cancel your services
If you don't provide consumers with their rights to cancel, they then have the right to cancel up to 12 months and 14 days and you could face a fine of up to £5,000
more information
Consumer contracts regulations
Consumer Contract Regulations 2014
Posted: Sat May 31, 2014 7:04 pm
by henpecked
They kept that one quiet 
Posted: Sat May 31, 2014 7:09 pm
by dig dug dan
Another paper shuffling excercise which we can all ignore, along with chainsaw licence, waste licence, spraying licence, firewood licence etc.
Posted: Sun Jun 01, 2014 10:48 am
by lutonlagerlout
most want us to come in quicker than that
LLL
Posted: Sun Jun 01, 2014 5:17 pm
by msh paving
if job is started and finished before the 14 days then what happens.
i wonder how many contractors will actually supply a form to cancel.... 
dont think ill worry to much about it MSH 
Posted: Sun Jun 01, 2014 8:37 pm
by RAPressureWashing
Can they put any more obstacles in the way of traders?
Posted: Sun Jun 01, 2014 11:07 pm
by lemoncurd1702
It's a pain but the upside is the dubious traders are slowly being driven out of the market.
The trading standards won't bother to prosecute the honest trader, it's just another tool of theirs to persecute the bad uns.
Posted: Mon Jun 02, 2014 8:15 am
by Carberry
lemoncurd1702 wrote:It's a pain but the upside is the dubious traders are slowly being driven out of the market.
The trading standards won't bother to prosecute the honest trader, it's just another tool of theirs to persecute the bad uns.
Until you get a customer that is a knob and decides not to pay because you didn't offer a cancellation contract
Posted: Mon Jun 02, 2014 1:00 pm
by lemoncurd1702
Carberry wrote:Until you get a customer that is a knob and decides not to pay because you didn't offer a cancellation contract
Just swear blind that you gave them one or give them one in the first place.
Yeah it's a pain and I may get around to doing it sometime.
What I don't like about this contract is it almost feels as though you're encouraging them to cancel.
Posted: Tue Jun 03, 2014 7:26 pm
by DNgroundworks
I thought something like this was in place anyway?
Has anyone on here been in the situation of a none paying customer, basing there argument for non payment on the fact that you didnt issue the notice? Ive never heard of it happening
Posted: Tue Jun 03, 2014 7:27 pm
by DNgroundworks
This will be yet another to add to the thousands of new regulations/legislation/rules/bullshit brought in by the EU?
Posted: Tue Jun 03, 2014 11:12 pm
by rxbren
maybe having a dumb moment here but is this added to the 7 day cooling off period? or the 7 day being ditched for 14 day?
Posted: Wed Jun 04, 2014 7:10 am
by mickg
the current 7 day is being changed to 14 days
