New consumer regulations 13th june 2014

[mickg]

Heads up to everyone

we are all subject to new rules regarding selling any type of service to a customer either at their property or from your own business premises if the total value is more than £42

form the 14th June 2014 you must by law give a 14 day period to cancel the contract and you have to supply a cancellation form which must be completed and returned either via email or post if the customer wishes to cancel your services

If you don't provide consumers with their rights to cancel, they then have the right to cancel up to 12 months and 14 days and you could face a fine of up to £5,000

more information
Consumer contracts regulations

Consumer Contract Regulations 2014

[henpecked]

They kept that one quiet

[dig dug dan]

Another paper shuffling excercise which we can all ignore, along with chainsaw licence, waste licence, spraying licence, firewood licence etc.

[lutonlagerlout]

most want us to come in quicker than that
LLL

[msh paving]

if job is started and finished before the 14 days then what happens.
i wonder how many contractors will actually supply a form to cancel....

dont think ill worry to much about it MSH

[RAPressureWashing]

Can they put any more obstacles in the way of traders?

[lemoncurd1702]

It's a pain but the upside is the dubious traders are slowly being driven out of the market.
The trading standards won't bother to prosecute the honest trader, it's just another tool of theirs to persecute the bad uns.

[Carberry]

It's a pain but the upside is the dubious traders are slowly being driven out of the market.
The trading standards won't bother to prosecute the honest trader, it's just another tool of theirs to persecute the bad uns.

Until you get a customer that is a knob and decides not to pay because you didn't offer a cancellation contract

[lemoncurd1702]

Until you get a customer that is a knob and decides not to pay because you didn't offer a cancellation contract

Just swear blind that you gave them one or give them one in the first place.
Yeah it's a pain and I may get around to doing it sometime.
What I don't like about this contract is it almost feels as though you're encouraging them to cancel.

[DNgroundworks]

I thought something like this was in place anyway?

Has anyone on here been in the situation of a none paying customer, basing there argument for non payment on the fact that you didnt issue the notice? Ive never heard of it happening

[DNgroundworks]

This will be yet another to add to the thousands of new regulations/legislation/rules/bullshit brought in by the EU?

[rxbren]

maybe having a dumb moment here but is this added to the 7 day cooling off period? or the 7 day being ditched for 14 day?

[mickg]

the current 7 day is being changed to 14 days