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Posted: Wed Nov 02, 2005 12:38 pm
by An Oasis
Hi Tony

Re. http://www.pavingexpert.com/news030.htm

Just got notice that they've gone *bang*!

Rich

Posted: Wed Nov 02, 2005 10:06 pm
by Tony McC
Not "bang", more of a "phut". They fizzled out a couple of weeks ago but the parent company has "plans", or so they told me.

The biggest problems seemed to be not enough customers and poor admin that resulted in partial orders being delivered and wrong materials in the wrong place at the wrong time, which surprised me because the company putting up the money is more than well-versed in supplying the building trade, and the management was brought in from a very successful DIY retailer.

I had reservations about the store layout, which I did make known to the management at the time, but the general concept was fine: it was the implementation that let it down; that, and their failure to engage with contractors, who are the real lifeblood of the paving trade.

Posted: Wed Nov 02, 2005 10:24 pm
by ABILITY
As you say Tony the concept, we thought, was spot on, a one stop shop for garden customers offering the whole package and wide range of stuff.
But the stores felt un lived in and not that inspriring, along with the approcah of no stock on site, and as you say there seemed to be a lack of co-ardination to get deliveries out.
Will be interesting to see what develops now - with them and others along the same lines.