Posted: Sun May 26, 2019 9:53 pm
Hi guys
Apologies if this all is a bit basic but I'm a novice when it comes to this sort of stuff. I have just had a new patio laid (Indian stone) along with other bits of landscaping from a very well reviewed local firm. Had absolutely no problems during the work, nothing was too much trouble.
However when it was finished I was told just hose down the stone after a couple of days and brush off any debris. I did that but noticed marks on the stone, and I came to the conclusion that it was left from the pointing debris on the stone.
I was naturally very concerned so contacted the guys and they popped round to look at it (I wasn't present) and phoned me to confirm it is just from the pointing and it should disappear in a couple of weeks. If not, let them know and they will come and remove it.
All sounds good but I'm concerned this is damaged and might not be repairable. I have faith that the company will do everything they can to put it right, but another opinion on any potential solution would be great.
Thanks
Apologies if this all is a bit basic but I'm a novice when it comes to this sort of stuff. I have just had a new patio laid (Indian stone) along with other bits of landscaping from a very well reviewed local firm. Had absolutely no problems during the work, nothing was too much trouble.
However when it was finished I was told just hose down the stone after a couple of days and brush off any debris. I did that but noticed marks on the stone, and I came to the conclusion that it was left from the pointing debris on the stone.
I was naturally very concerned so contacted the guys and they popped round to look at it (I wasn't present) and phoned me to confirm it is just from the pointing and it should disappear in a couple of weeks. If not, let them know and they will come and remove it.
All sounds good but I'm concerned this is damaged and might not be repairable. I have faith that the company will do everything they can to put it right, but another opinion on any potential solution would be great.
Thanks