Quality advice needed

Patio flagstones (slabs), concrete flags, stone flags including yorkstone and imported flagstones.
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MeanMrMustard
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Joined: Mon Apr 10, 2017 12:51 pm
Location: Liverpool

Post: # 112926Post MeanMrMustard

Hi I wonder if I could ask for some advice please.

I had 2 granite patio's installed 4 years ago, was extremely pleased with the job.

They have very light use, and just noticed that 3 of the granite flags have movement when walking across.

Would this be something I could still go back to the original installer to complain about?

I have a concern that this could be the start of a bigger underlying problem?

Any advice welcome, thanks.

seanandruby
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Post: # 112927Post seanandruby

4 years?
No i don't think so. Will need some remedial action.
sean

MeanMrMustard
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Joined: Mon Apr 10, 2017 12:51 pm
Location: Liverpool

Post: # 112928Post MeanMrMustard

Ok thanks for your input, much appreciated.

lutonlagerlout
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Post: # 112933Post lutonlagerlout

you can only ask ,but 4 years would be outside most warranties,
ask nicely and see what happens
LLL
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Tony McC
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Post: # 112943Post Tony McC

As the others have said, it's probably pushing it to demand remedial work....unless you have a written guarantee.

Many contractors are now members of one approval scheme or another and their membership often obliges them to provide a 5 year guarantee on workmanship.

Are these granite flags close-jointed or do they have wider, 8-15mm mortared joints?
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MeanMrMustard
Posts: 3
Joined: Mon Apr 10, 2017 12:51 pm
Location: Liverpool

Post: # 112950Post MeanMrMustard

Tony McC wrote:As the others have said, it's probably pushing it to demand remedial work....unless you have a written guarantee.

Many contractors are now members of one approval scheme or another and their membership often obliges them to provide a 5 year guarantee on workmanship.

Are these granite flags close-jointed or do they have wider, 8-15mm mortared joints?
I don't have a written guarantee.

They are close jointed, about 5mm.....he used the resin brush in granules.

That has also failed in many places now, and will need re-doing across both patio's.

Thanks for your reply.

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