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Posted: Tue Mar 04, 2014 11:12 am
by ArchieP
Hello

We recently had our garden redeveloped, including some sandstone paving. We're not very happy with the results, but as this is the only time we've had any paving done we're not sure how good or bad a job it really is.

Our problems are:

- The paving does not line up on a straight grid
Image

- The stones are not all level with each other
Image

- The gap between the stones is inconsistent throughout and generally much too big. It is up to 45mm.
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- The mortar is often not flush to the levels of the stones
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- The mortar is crumbling in places
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I've included one pic per example, but each issue appears throughout.

Other than the crumbling, which obviously needs fixing, do you think that we have just have too high expectations, or that we have grounds to demand a refund to pay someone else to redo the job properly?

Any advice appreciated, if we're thinking about pursuing legals we want to make sure we're not being unreasonable.

Thanks
Archie

Posted: Tue Mar 04, 2014 12:30 pm
by lutonlagerlout
even with the stone being riven it looks poor all round
LLL

Posted: Tue Mar 04, 2014 12:41 pm
by sy76uk
I'd have to agree with LLL.

Posted: Tue Mar 04, 2014 10:02 pm
by KLS
It doesnt look good. Do you know what they pointed with?

Posted: Tue Mar 04, 2014 10:16 pm
by DNgroundworks
Looks rough to me also :(

Posted: Tue Mar 04, 2014 10:38 pm
by ArchieP
Sorry, I don't know the first thing about pointing, or the materials, so I can't say what it was. I do know that it was too soft the first time around and it literally washed away in the rain the first day he laid it. He had to go over it a second time, and I wonder if that is why the top layer is crumbling away in places.

Also there are pockmarks caused by the rain right across all the pointing, which is unsightly and collects dirt.

Posted: Wed Mar 05, 2014 10:57 am
by Tony McC
You must have a very tiny camera! :p

Bloody awful workmanship and looks like crappy materials, too.