Posted: Sat Aug 20, 2005 6:38 pm
I Recently Purchased some Bradstone 'Riven Style' Slabs size 450mm x 450mm and 'supposingly' 32 mm deep to lay on a preprepared concrete base.
After the slabs were delivered I noticed that the thickness within the batch varied enormously on every slab, some were 32mm deep others only 20 or 25 mm, even on some slabs there is a 5 mm difference across the depth of an individual slab.
I know there are manufacturing tolerences but this amount seems ridiculous. and will cause me a real headache when laying them.
Is such a variation normal and if so why should this be?
I have contacted my supplier and they are not interested, they said that this is a Bradstone product and they just deliver.
Good old British Customer Service at its's best!!!
Thanks
After the slabs were delivered I noticed that the thickness within the batch varied enormously on every slab, some were 32mm deep others only 20 or 25 mm, even on some slabs there is a 5 mm difference across the depth of an individual slab.
I know there are manufacturing tolerences but this amount seems ridiculous. and will cause me a real headache when laying them.
Is such a variation normal and if so why should this be?
I have contacted my supplier and they are not interested, they said that this is a Bradstone product and they just deliver.
Good old British Customer Service at its's best!!!
Thanks