Ts410 design fault

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mickg
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Joined: Wed Apr 08, 2009 8:01 am
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Post: # 46437Post mickg

before christmas 2009 I had a problem removing the cover to the air filter of my new stihl TS410, the screw just kept on turning within the part what is connected to the body of the saw (what ever the name you call it)

anyhow finally got the screw out cleaned the filters put it back together but left this problem screw out

today had the same problem with another of the screws holding the cover in place so I have had it checked out and it transpires there is a design fault so its gone back to a local stihl stockist who are fixing it free of charge

anyone else had this same problem ?
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lutonlagerlout
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Post: # 46462Post lutonlagerlout

haven't had the chance to use one yet mick :(
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Pablo
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Post: # 46470Post Pablo

I had this problem so I took all the nuts out and reset them with glue. I did this because it happens on my huskies as well and it's a quick and permanent fix.
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mickg
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Post: # 46481Post mickg

yeah good idea Pablo, I will see if they will fix my other TS400 under warranty otherwise i will do the same
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mickg
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Post: # 46591Post mickg

got the saw back today, they have fitted a complete new back end with new fuel tank, new filters and air filter cover all covered with the warranty within the first 12 months, if the saw is out of warranty then the parts cost £ 75
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