Posted: Mon Feb 18, 2008 7:22 pm
Hello,
We laid a domestic use driveway for a client 3 month ago with ‘Ascot Cobble Sets’.
The sets were laid on:
100mm Type 1 road stone. - compacted with a whacker plate.
25mm Sharp sand - compacted with a whacker plate.
25mm Sharp sand - screeded level.
Laid Ascot Cobble Sets on screeded sand.
Brushed in kiln dried sand over sets/in joints - compacted with a whacker plate.
Edgings:
Ascot Cobble Sets - laid on 150mm haunched concrete bed.
The Ascot Cobbles are a natural stone with irregular/en -even edges *see link:
http://www.pricespaving.co.uk/sets_cobbles.html
We were recently contacted by the client - to say some kiln sand has settled & there is some joint movement (not sinking). We expressed to the client when we finished the job that we would come back and re apply the kiln sand.
We have since been contacted by the client again - the client has been in contact with two builders, on their advice is now insisting that all sets should be removed and laid into a concrete bed - which was never discussed or agreed upon at the start of the job.
The client has also been in touch with trading standards and is sending us a letter.
In 25 years we have never come across this kind of situation before (un happy client / trading standards)
We are keen to resolve any problems the client has - do any one have any advice on what we should do?
Forgot to add - we have observed a tractor using this drive way.
Thanks.
We laid a domestic use driveway for a client 3 month ago with ‘Ascot Cobble Sets’.
The sets were laid on:
100mm Type 1 road stone. - compacted with a whacker plate.
25mm Sharp sand - compacted with a whacker plate.
25mm Sharp sand - screeded level.
Laid Ascot Cobble Sets on screeded sand.
Brushed in kiln dried sand over sets/in joints - compacted with a whacker plate.
Edgings:
Ascot Cobble Sets - laid on 150mm haunched concrete bed.
The Ascot Cobbles are a natural stone with irregular/en -even edges *see link:
http://www.pricespaving.co.uk/sets_cobbles.html
We were recently contacted by the client - to say some kiln sand has settled & there is some joint movement (not sinking). We expressed to the client when we finished the job that we would come back and re apply the kiln sand.
We have since been contacted by the client again - the client has been in contact with two builders, on their advice is now insisting that all sets should be removed and laid into a concrete bed - which was never discussed or agreed upon at the start of the job.
The client has also been in touch with trading standards and is sending us a letter.
In 25 years we have never come across this kind of situation before (un happy client / trading standards)
We are keen to resolve any problems the client has - do any one have any advice on what we should do?
Forgot to add - we have observed a tractor using this drive way.
Thanks.