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Posted: Sat Mar 01, 2014 1:03 pm
by Tony McC
I know I can be rude to posters and enquirers at times. However, I'm not selling owt so I don't feel it necessary to waste valuable courtesy on obvious eejits, but I generally find that suppliers, distributors, manufacturers, agents and the like bite their tongue and maintain a basic level of politeness when communication with potential customers, even ones with obvious intelligence deficiencies.

This week, I've been blighted by a Del-Boy seller of cheap-n-nasty imported sandstone at you-know-it-must-be-shite prices who has the worst customer service attitude I've ever encountered.

On being told that I don't buy or sell stone and therefore have no interest in their offer, the response from Treadstone Paving of Bedfordshire is that I'm a "twatt" (note the two t's for effect) which was followed up by racist slurs, further foul language with foul spelling and equally foul grammer, and a hard-to-refuse invitation to perform a sexual act upon the business owner, who fails to give a name.

We had/have a thread recently where we congratulate good service, and I know we have umpteen threads berating shoddy work or lacklustre supply, but this crowd have plumbed new depths. I feel duty bound to warn others of a more delicate or sensitive nature to avoid these rogues as handing over money for their third-rate cast-offs will only encourage them to stay in the business and do further harm to the repuation of our trade.

Surely bankruptcy won't be too far away, but it can't come too soon, as far as I can see.

Posted: Sat Mar 01, 2014 3:16 pm
by KLS
I used to drive past there place on quite a frequent basis. Never popped in though. Pretty glad I didn't now. Must admit their stock levels never really changed much. Maybe we have the answer right here.

Posted: Sat Mar 01, 2014 4:46 pm
by lutonlagerlout
I bought a crate from there years ago
they didnt have a fork truck at the time which was a bummer

this place i know as maulden garden centre
thought the stone was just an offshoot
cheers LLL

Posted: Sat Mar 01, 2014 5:05 pm
by KLS
That's the place.

Posted: Sat Mar 01, 2014 6:56 pm
by Dave_L
Not really the way to take the business forward, is it??

Posted: Sat Mar 01, 2014 8:56 pm
by rab1
Thought you were talking about my ex wife lol

Posted: Sun Mar 02, 2014 9:48 am
by Tony McC
He claims to be a major quarry owner in Britain (I can find no trace of the company or the business owner in the British Stone Yearbook), India, UAE (??? I thought all they had was sand?), Egypt and that hub of modern stone supply, Romania.

Now it seems he doesn't even own the plot from which he sells his cheap tat.

Treadstone Paving? Tread carefully, I'd suggest!

Posted: Sun Mar 02, 2014 3:24 pm
by henpecked
A quick Google shows they have pedigree ......all of two years.
Anca Firoiu
Director of Treadstone Natural Paving Limited
Born 47 years ago: 1966
Nationality: Romanian
About
Anca Firoiu was born in 1966 and the first directorship we have on file was in 2009 at Roamobi Ltd. Their most recent directorship is with Treadstone Natural Paving Limited where they holds the position of "Managing director". This company has been around since 16 Mar 2012 . In total, Anca has held 2 directorships, 1 of which are current, and 1 are previous.

Posted: Sun Mar 02, 2014 5:55 pm
by rab1
Well done for warning the public about these clowns

Posted: Mon Mar 03, 2014 1:11 pm
by Tony McC
The rest of the stone importing industry must be qualing in their boots - a whole 2 years experience, and none of it in customer relations, it would seem.

Another unsolicited abusive email from him this morning, with its distictive double-T spelling. He mustn't be all that busy selling stone if he has the time to email poorly constructed vitriol to me first thing on a Monday!