Posted: Wed Sep 21, 2011 3:38 pm
Had a major stress over the weekend.
Ran into the back of someone on Thursday, minor collision, very minor cosmetic damage to both cars.
Go to settle the cost without claiming from the insurance.
Get a phonecall, the garage has written off her car.
I phone my insurance to make a claim. After being given the run around and cut off twice, after half an hour I get told my policy was cancelled 3 weeks previous, due to non payment. Was told the cancellation fee that I owed had gone to a debt collector, and I had been sent 3 letters and emails previous to this.
I've gone from a minor repair bill to potentially facing a court appearance and driving ban for Driving without Insurance = Major stress.
Go to the bank next morning to check, and yes, the insurance company took the entire £500 odd balance the day after i renewed.
Phone the insurance once again, who now say, that i was insured, always had been, and would process the claim. Had the cancellation fee refunded, and didnt even have to pay the insurance excess, just lost 2 years of my no claims.
A very strongly worded formal complaint has been lodged, and Im waiting to recieve the outcome.
Just a word of warning, dont insure with the Commander of the Navy Fleet, or its sister company, the big grey mammal that never forgets.
Ran into the back of someone on Thursday, minor collision, very minor cosmetic damage to both cars.
Go to settle the cost without claiming from the insurance.
Get a phonecall, the garage has written off her car.
I phone my insurance to make a claim. After being given the run around and cut off twice, after half an hour I get told my policy was cancelled 3 weeks previous, due to non payment. Was told the cancellation fee that I owed had gone to a debt collector, and I had been sent 3 letters and emails previous to this.
I've gone from a minor repair bill to potentially facing a court appearance and driving ban for Driving without Insurance = Major stress.
Go to the bank next morning to check, and yes, the insurance company took the entire £500 odd balance the day after i renewed.
Phone the insurance once again, who now say, that i was insured, always had been, and would process the claim. Had the cancellation fee refunded, and didnt even have to pay the insurance excess, just lost 2 years of my no claims.
A very strongly worded formal complaint has been lodged, and Im waiting to recieve the outcome.
Just a word of warning, dont insure with the Commander of the Navy Fleet, or its sister company, the big grey mammal that never forgets.