Page 2 of 2

Posted: Wed Aug 31, 2016 9:42 am
by Azpects
Tom - Westminster Stone wrote:
Tony McC wrote:There's at least two on your shortlist that are only fit for the skip!

GftK products are pricey, but quality costs, and I'd rate the 850 as one of the top two 2-part resin pavement jointing mortars in the world right now. I've stopped recommending *any* polymerics, including 840, because, in terms of what you get for what you pay, they don't come close to a 2-part mortar. That's not to say they are bad products, per se, just that I prefer the quality offered by 2-parts.

But, as you say, many 'landscapers' won't pay the sort of money that GftK (amongst others) ask, and so they understandably look for something cheaper. However, when I look at the number of complaints I hear about the products in this sector, the 850 is, by quite some margin, the least problematic in terms of perfomance and service life. Of the few issues of which I'm aware, the tech support that follows is exemplary. That's what the customer is paying for with the quality products, whether it's resin mortars, imported stone, concrete blocks or even tools and machinery.

I do wish more landscapers, paviors, builders and anyone else in the trade would educate themselves. There is a reason why some products cost more, and, in most cases, a huge part of that additional cost is quality raw materials, product development and technical support. Yes: in some cases you are paying for a brand name, but, within reason, I'm happier paying for quality in the knowledge that my customers will be trouble-free and my reputation unsullied, rather than risk it in order to save a tenner here and there.

And, if something was to go wrong, I like the reassuarnce that it is someone else's arse that gets kicked and pocket emptied, not mine!

Thanks for your responses, and I agree with everything you've had to say there Tony! You pay peanuts, you get monkeys as the old saying goes.
We prefer mortar pointing (especially used with our products) as this looks much more authentic and aged in appearance, but it seems more and more landscapers are switching to the compounds, perhaps we're best off continuing to trade the 850 slowly, as we wouldn't want to sell any products that aren't fit for the job.
What was the the other 2 part you said you'd rate as highly as the 850?
Cheers
Tom
Have you been in touch with us before Tom? We'd be happy to talk to you about what we can offer to you as a stockist

Give us a call on 01473 760777

Posted: Wed Aug 31, 2016 2:24 pm
by Tom - Westminster Stone
Azpects wrote:
Tom - Westminster Stone wrote:
Tony McC wrote:There's at least two on your shortlist that are only fit for the skip!

GftK products are pricey, but quality costs, and I'd rate the 850 as one of the top two 2-part resin pavement jointing mortars in the world right now. I've stopped recommending *any* polymerics, including 840, because, in terms of what you get for what you pay, they don't come close to a 2-part mortar. That's not to say they are bad products, per se, just that I prefer the quality offered by 2-parts.

But, as you say, many 'landscapers' won't pay the sort of money that GftK (amongst others) ask, and so they understandably look for something cheaper. However, when I look at the number of complaints I hear about the products in this sector, the 850 is, by quite some margin, the least problematic in terms of perfomance and service life. Of the few issues of which I'm aware, the tech support that follows is exemplary. That's what the customer is paying for with the quality products, whether it's resin mortars, imported stone, concrete blocks or even tools and machinery.

I do wish more landscapers, paviors, builders and anyone else in the trade would educate themselves. There is a reason why some products cost more, and, in most cases, a huge part of that additional cost is quality raw materials, product development and technical support. Yes: in some cases you are paying for a brand name, but, within reason, I'm happier paying for quality in the knowledge that my customers will be trouble-free and my reputation unsullied, rather than risk it in order to save a tenner here and there.

And, if something was to go wrong, I like the reassuarnce that it is someone else's arse that gets kicked and pocket emptied, not mine!

Thanks for your responses, and I agree with everything you've had to say there Tony! You pay peanuts, you get monkeys as the old saying goes.
We prefer mortar pointing (especially used with our products) as this looks much more authentic and aged in appearance, but it seems more and more landscapers are switching to the compounds, perhaps we're best off continuing to trade the 850 slowly, as we wouldn't want to sell any products that aren't fit for the job.
What was the the other 2 part you said you'd rate as highly as the 850?
Cheers
Tom

Have you been in touch with us before Tom? We'd be happy to talk to you about what we can offer to you as a stockist

Give us a call on 01473 760777
Hi,

Yes i beleive one of your reps came into see us last year,

Cheers
Tom

Posted: Mon Sep 05, 2016 11:20 am
by Azpects
Tom - Westminster Stone wrote:
Azpects wrote:
Tom - Westminster Stone wrote:
Thanks for your responses, and I agree with everything you've had to say there Tony! You pay peanuts, you get monkeys as the old saying goes.
We prefer mortar pointing (especially used with our products) as this looks much more authentic and aged in appearance, but it seems more and more landscapers are switching to the compounds, perhaps we're best off continuing to trade the 850 slowly, as we wouldn't want to sell any products that aren't fit for the job.
What was the the other 2 part you said you'd rate as highly as the 850?
Cheers
Tom

Have you been in touch with us before Tom? We'd be happy to talk to you about what we can offer to you as a stockist

Give us a call on 01473 760777

Hi,

Yes i beleive one of your reps came into see us last year,

Cheers
Tom
Okay good to hear, well we can always arrange a visit if you guys would be interested?