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Posted: Tue Dec 03, 2013 7:44 pm
by paulj
Hi LLL.
No dont worry fella, its all fully covered up so bone dry, well apart from the small area I uncovered to check the sealant worked which then got stained by the leaves.
Cheers for the recommendations, will have a look at those products, will need to check they are compatible with the original coat of resiblock; sort some samples with a view to finally sealing the paving in spring time.
Posted: Wed Dec 04, 2013 12:37 pm
by Tony McC
"After a few days"??? That sealant should cure in 24-36 hours and be able to withstand tannins from fallen leaves. There's summat not right there!
Have you spoken to Resiblock?
Posted: Wed Dec 04, 2013 7:18 pm
by paulj
Hi Tony,
Yes, took 5 weeks to respond once Id filled out a questionnaire form.
The technical manager then called and took some sample paving (didn’t seem very technical to me), apparently did some tests in the lab, not the leaves though which is the problem?
Have now just offered me my money back, seems they want to wash their hands of it, despite promising at the site meeting they would provide a method statement to adequately seal the paving.
I’m now left with paving that is not adequately sealed with the Resiblock and must now find a decent product that is compatible; not going to be easy eh!
Luckily is all covered up and kept dry, whilst I try and resolve the problem.
Posted: Wed Dec 04, 2013 8:48 pm
by RAPressureWashing
Paul,
I have answered your questions on the other thread, but do you have any photos of the paving you can put up here or email me?
Posted: Thu Dec 05, 2013 9:43 am
by Tony McC
Paul - PM or email me with the name of who you dealt with.
I have a written promise from the ultimate owner of the company that he'll take personal control of any improperly handled complaint.
Posted: Thu Dec 05, 2013 4:09 pm
by rab1
And thats why your the Boss
Posted: Fri Dec 06, 2013 8:53 am
by Tony McC
...or it could be that I'm more gullible than anyone else! 