Your statutory rights as a shopper - Help needed please

[lutonlagerlout]

I always use a credit card for big transactions
sounds a little underhand at first but they have sorted it
as mick said the tatty box was a giveaway
sony bravia for me,picture in HD is crystal clear
LLL

[peg basher]

I always find threatening to stand outside the shop and tell every potential customer what has happened seems to do the trick!

[London Stone Paving]

haha, good call

[rimexboy]

Yer John lewes was the best price when we got our oven and extractor and a longer guarantee,

Big lesson learnt by me credit card is a must I think now for transactions over £100

They say on there web site they sell new and graded items, but we just went in as they are local never again,

Just very happy we got what we paid for in the end, I will be calling trading standards back on Monday as they wish to know what the outcome is....

Thanks all again for your help and advice

[mickg]

I'm glad you got it sorted

[Bob_A]

Good TV's Panasonic. I've got the UT30.

For future reference, John Lewis do the best deals on TVs. 5 year guarantee with them, best customer service, they price match and they actually pay tax :laugh:

Another yes for John Lewis.
BTW they do free delivery as well.

[ilovesettsonmondays]

Haha I guessed right first time lol