Hi,
We have recently been experiencing, bad floods in our cresent over the last few years.
The street doesn't drain and water backs up to the extent of having to move cars so as not to flood them out.
We have complained to the local council and water board, who send out engineers the day after the flood, to check drains are clear, ( When the water has drained away normaly ).
I was wondering who do I complain to NOW! and who is responsible for the drainage in the street / road.
I have a number of photos of the last flood, if you would like to see them...
Thanks Scouse
Street flood
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Dave_L
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I would have thought the water authority would have been the best to complain to - what about the Environment Agency?
Some pics would be handy - can you post a few up? You'll need to host them on photobucket or similar.
Some pics would be handy - can you post a few up? You'll need to host them on photobucket or similar.
RW Gale Ltd - Civils & Surfacing Contractors based in Somerset
See what we get up to Our Facebook page
See what we get up to Our Facebook page
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Tony McC
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Johno12345
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I have been having a similar problem which is almost sorted now. I had water flooding a main road that my property is on. The water used to flood into my garden.
The first problem I had was establishing who was responsible for the road then I started phoning them every friday afternoon, asking for the same person each time, after a while, they were recognising my voice!
I dont actually think they believed me but eventually, someone came and sorted it. I mentioned damaged property and took photos.
Sadly, you now seem to need to bore the council into doing things.
It took about 4 months before I got anywhere with them
The first problem I had was establishing who was responsible for the road then I started phoning them every friday afternoon, asking for the same person each time, after a while, they were recognising my voice!
I dont actually think they believed me but eventually, someone came and sorted it. I mentioned damaged property and took photos.
Sadly, you now seem to need to bore the council into doing things.
It took about 4 months before I got anywhere with them
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flowjoe
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The local authorities and their agents are so stretched that they basically have a sliding scale of urgency.
During heavy downpours the phones light up, by the time they get on site the water has usually drained away. So by ignoring most initial calls they sort of eliminate a lot of wasted journeys and time on site.
It is usually a case of pestering them in order to show up on their radar, if you make several calls they usually get around to you. The problem is often knowing who to call and then being able to speak to the same person on two seperate occasions.
Things will only get worse in 2010 when they take over the majority of shared drainage particularly beneath the footpath and highways, watch those water rates rise faster than the flooding.
During heavy downpours the phones light up, by the time they get on site the water has usually drained away. So by ignoring most initial calls they sort of eliminate a lot of wasted journeys and time on site.
It is usually a case of pestering them in order to show up on their radar, if you make several calls they usually get around to you. The problem is often knowing who to call and then being able to speak to the same person on two seperate occasions.
Things will only get worse in 2010 when they take over the majority of shared drainage particularly beneath the footpath and highways, watch those water rates rise faster than the flooding.