Sale of goods advice needed - Broken down van

[yourgardenworks.co.uk]

Hi all,

i bought a van about 3 months back from a trader for £3600 which has now decided to stop running and ive been told it needs a new set of injectors and a fuel pump which is probably gonna rush me for £1500.

What i need to know is, how do i go about taking this a step further. I know i need to write to the trader in question, but what should i include in the letter and what is a satisfactory time to wait for a response.

Cheers Dave.

[Dave_L]

What van you got Dave?

[yourgardenworks.co.uk]

Its a wait for it......Citroen Relay 2.8 HDI Dave mate

[Dave_L]

OK....under what circumstances did it fail? Just a failure to start?

Who has diagnosed the failure? Many miles on the clock?

[yourgardenworks.co.uk]

Its done 85k, the local garage has diagnosed the problem as has a Citroen mechanic without even looking at it. A very common fault apparently.

Its been playing up for a week or 2, we thought it was just the battery. But yesterday it wouldn't start at all. So its been towed to the garage and the guy reckons its the Injectors, however when this fault occurs its caused by the disintigration of the high pressure fuel pump, these particles then get into the injectors via a filter beleive it or not.

Dave

[Dave_L]

(As an ex-Peugeot technician a few years ago) there is often NO NEED to replace the injectors following an in-tank fuel pump failure.

Yes, some small brass particles will accumulate in the filter bowl, but I've replaced many of these pumps following similar non start failures with no further ill-effects or work required.

Garage have diagnosed it without even looking at it? Hmmmmm.

If it is the in-tank pump, replace it and you'll be fine, I'm almost certain. About £150-worth of parts.

[yourgardenworks.co.uk]

The guy at the garage had phoned a Citroen technician who had diagnosed it over the phone.... The thing is, correct me if im wrong, the injectors are blocked now, hence the starting trouble ?

But, the problem is apparently the high pressure pump, not the in fuel tank pump ?

[Dave_L]

Hmmmmmmmm call me old fashioned, but I'd prefer a proper diagnosis rather than an over-the-phone job......

I've only ever fitted ONE high pressure engine pump but loads of in-tank ones.......

[lutonlagerlout]

dave knows diesels

how they can diagnose over the phone is beyond me

try elsewhere methinks

regards LLL

[yourgardenworks.co.uk]

Well as things stand at the minute it probably will be going in for a proper diagnosis, because the guy who sold me it was very sympathetic and it looks like he will foot the bill *crosses fingers & toes*

[haggistini]

Fair play to him that rarely happens after the money has changed hands

[yourgardenworks.co.uk]

Fair play indeed, he's changed his tune now and is offering to get the parts etc at cost, typical dodgy dealer territory.

[paul ush]

Bit late maybe but have a look here:

http://www.autotrader.co.uk/CARS/buying/your_legal_rights.jsp

Good luck.

[yourgardenworks.co.uk]

Well my van is back on the road as of this morning(tuesday) and is currently being MOT'd so more money to be shelled out. Iv'e had new injectors fitted which*touches wood* seems to have fixed the problem, cost me £450 all in so not as bad as first thought. fingers crossed thats it sorted now.

[yourgardenworks.co.uk]

Btw how do i get a nice shiny new button for my website link like Dave L has ?