Quality advice needed

[MeanMrMustard]

Hi I wonder if I could ask for some advice please.

I had 2 granite patio's installed 4 years ago, was extremely pleased with the job.

They have very light use, and just noticed that 3 of the granite flags have movement when walking across.

Would this be something I could still go back to the original installer to complain about?

I have a concern that this could be the start of a bigger underlying problem?

Any advice welcome, thanks.

[seanandruby]

4 years?
No i don't think so. Will need some remedial action.

[MeanMrMustard]

Ok thanks for your input, much appreciated.

[lutonlagerlout]

you can only ask ,but 4 years would be outside most warranties,
ask nicely and see what happens
LLL

[Tony McC]

As the others have said, it's probably pushing it to demand remedial work....unless you have a written guarantee.

Many contractors are now members of one approval scheme or another and their membership often obliges them to provide a 5 year guarantee on workmanship.

Are these granite flags close-jointed or do they have wider, 8-15mm mortared joints?

[MeanMrMustard]

As the others have said, it's probably pushing it to demand remedial work....unless you have a written guarantee.

Many contractors are now members of one approval scheme or another and their membership often obliges them to provide a 5 year guarantee on workmanship.

Are these granite flags close-jointed or do they have wider, 8-15mm mortared joints?

I don't have a written guarantee.

They are close jointed, about 5mm.....he used the resin brush in granules.

That has also failed in many places now, and will need re-doing across both patio's.

Thanks for your reply.